Every account, transfer, and login goes through the same checks — here's what happens behind the scenes.
Passwords are never stored in plain text. Every login sends a one-time code to confirm it's really you, and we watch for logins from unfamiliar patterns.
Large transfers, first-time payees, and unusual activity are automatically flagged and held for a human review before they clear — not after.
Every action a staff member takes on your account — a hold, an adjustment, a reversal — is permanently logged with who did it, when, and why.
If you see a transaction you don't recognize, flag it from your dashboard or contact us immediately.